At Parallax Network, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with the Parallax Network App, our website, and related services.
We are committed to complying with all legal obligations and ensuring the safety of your personal data. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of data to ensure the consensus mechanism works fairly:
1.1 Personal Data & Account Information
- Email Address (Required for account recovery);
- Username/Handle;
- Country;
- Biometric Hash.
1.2 Fuzzy Biometric Data (Privacy-First Verification)
To prevent bot farms without invading your privacy, we utilize a Liveness Verification system. Important: We do NOT collect, store, or transmit images of your face.
- The system generates a non-reversible cryptographic hash from a liveness check.
- This hash is used solely to verify that you are a unique human.
- It is impossible to reconstruct your photo from this hash.
1.3 Automatically Collected Data
- Device Information: Device model, OS version, and unique identifiers (to prevent multi-accounting on single devices).
- App Interaction Data: Logs of consensus sessions (time started/ended).
- IP Address: For security and fraud detection.
2. How We Use Your Information
- Provide Core Services: Create and maintain your account and enable consensus participation.
- Improve Services: Analyze network load and fix bugs.
- Communicate with You: Send security alerts or major updates.
- Security & Compliance: Detect and ban bot networks or scripted attacks using device fingerprints.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data only in specific circumstances:
- Service Providers: Trusted partners (e.g., Email OTP providers) bound by strict confidentiality.
- Legal Requirements: If required by court order or government regulation.
- Business Transfers: In the event of a merger or acquisition.
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you delete your account, your personal identifiers (Email) are removed, although the cryptographic hash of your participation may remain on the ledger anonymously to preserve chain integrity.
5. Security of Your Data
We implement robust measures to protect your information:
- Encryption: Sensitive data is encrypted in transit and at rest.
- Access Control: Only authorized personnel can access server data.
- No Image Storage: As stated, we do not store facial recognition images.
However, please note that no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security against sophisticated cyber attacks.
6. Your Data Rights
You have the right to:
- Access the personal data we hold about you;
- Correction of inaccurate information;
- Deletion of your personal data (Account Termination).
To exercise any of these rights, please contact our Data Protection Officer at support@parallaxnetwork.xyz.
7. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from anyone under this age. If discovered, such accounts will be terminated immediately.
8. Request Account Deletion
If you wish to delete your account and remove all associated data from our systems, you can do so directly within the Parallax Network App:
- Open the App and log in;
- Go to the "Profile" tab (bottom menu);
- Scroll down and tap on "Delete Account";
- Confirm your choice.
This action is immediate and irreversible. If you no longer have access to the app, you may request deletion by emailing support@parallaxnetwork.xyz with the subject "ACCOUNT DELETION".
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via the App or by updating the "Effective Date" at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Website: parallaxnetwork.xyz